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Carrier AI Compliance Reference

Work Comp Carrier AI Reference Guide

Workers' compensation carriers are moving quickly to define how outside counsel may, and may not, use artificial intelligence. Caisey already complies.

This page is a centralized, practitioner-focused reference to publicly available AI guidance issued by major U.S. workers' compensation insurers, with carrier-specific summaries and source documents. Where carriers publish formal rules for panel counsel, we link directly to the controlling guidance. Where guidance is not public, we say so.

Last updated:

Jump to: Insurance Carriers | Claims Administrators (TPAs)

Compliance legend: "YES" indicates that Casefriend + Caisey are designed to operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.

Insurance Carriers

AI guidance published by U.S. workers' compensation insurance carriers
Carrier GroupPanel Counsel AIGeneral AI GovernanceLitigation / Panel MgmtGuidance SummaryCompliance
Travelers GroupTechnology & AI OverviewAI Claim AssistantTravelers does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
The HartfordPanel Counsel AI GuidelinesBilling GuidelinesThe Hartford publishes public AI guidance for panel counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
AmTrust FinancialAI & Insurance OverviewPanel Counsel MetricsAmTrust does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
Zurich Insurance GroupInnovation & AI StrategyLitigation ManagementZurich does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
ChubbClaims ResourcesChubb does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
Liberty Mutual GroupAI Use NoticeCounsel Guidelines (PDF)Liberty Mutual does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
Berkshire Hathaway GroupGovernance PrinciplesBerkshire Hathaway does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
Blue Cross Blue Shield of MichiganResponsible AI UseBlue Cross Blue Shield of Michigan does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
State Insurance Fund (NY)NYDFS AI CircularState Insurance Fund does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
Old Republic GroupOld Republic does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
American Financial GroupAmerican Financial Group does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
W. R. Berkley CorporationW. R. Berkley does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
American International Group (AIG)Enterprise AI MaterialsAIG does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
State Compensation Insurance Fund (CA)State Compensation Insurance Fund does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
Texas Mutual Insurance CompanyClaims ManagementTexas Mutual does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
ICW GroupICW Group does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
CNA Insurance GroupCNA does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
Fairfax Financial GroupFairfax does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
Arch Insurance GroupArch does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
Employers HoldingsEmployers does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
Starr GroupStarr does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
Markel CorporationMarkel does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
SAIF CorporationSAIF does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
Encova Mutual Insurance GroupEncova does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
CopperPoint Insurance GroupCopperPoint does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES

Claims Administrators (Third-Party Administrators – TPAs)

AI guidance published by third-party claims administrators
Carrier GroupPanel Counsel AIGeneral AI GovernanceLitigation / Panel MgmtGuidance SummaryCompliance
Sedgwick (TPA)AI‑Powered Care GuidanceSedgwick does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
Gallagher Bassett (TPA)Technology & InnovationLitigation ManagementGallagher Bassett does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
ESIS (TPA – Chubb)ESIS TechnologyManaged Claims ServicesESIS does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES
CorVel (TPA)Technology PlatformClaims ManagementCorVel does not publish public AI guidance for panel or outside counsel. Casefriend + Caisey operationalize verification, confidentiality, disclosure, and auditability with attorney approval and Caisey Provenance.YES

Caisey Provenance — Compliant by Design

Every carrier listed above receives full Caisey Provenance compliance. Our AI tracks every document interaction, maintains attorney-verified audit trails, and ensures confidentiality standards are met — so your firm is always ready for carrier audits.

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